LEVER 4D0719 - Caterpillar

April 29, 2002
O-75
Priority PRODUCT IMPROVEMENT PROGRAMFOR INSTALLING ARCTIC ENGINE OIL AND COOLANT IN CERTAIN 330C L AND 325CL EXCAVATORS EQUIPPED WITH ARCTIC ARRANGEMENT
1302 PI30298
This Program must be administered assoon as possible. When reporting the repair, use "PI30298" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30298" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
October 31, 2002 April 30, 2003PROBLEM
Arctic engine oil and coolant need to be addedto certain 330C L and 325C L Excavators equipped with arctic arrangement.These machines were shipped with wrong engine oil and coolant.AFFECTED PRODUCT
*****Group 1 *****
325C L CRB212-214
***** Group 2 *****
330C L CAP197, 198, 202PARTS NEEDED
***** Group 1 - 325C L *****32 liters - SAE 0W30 Engine oil
3 liters - 2056615 Extended life coolant (concentrate)***** Group 2 - 330C L *****43 liters - SAE 0W30 Engine oil
6 liters - 2056615 Extended life coolant (concentrate)ACTION REQUIRED
Change engine oil. Replace the oil filled in theengine by the amount listed above of SAE 0W30 Engine oil.
Remove coolant (3 liters for 325C L and 6 litersfor 330C L) and replace by the amount listed above of concentrate Extendedlife coolant.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 2 0 0 0 0
This is a 2-hour job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.