LEVER ASSEM. (rear-R.H.) 7K9731 - Caterpillar

ACTION REQUIRED
1. Connect Cat Electronic Technician (ET) to the service port on the machine. Look for active diagnostic codes. A 268.2 - Programmed Paramater Fault: Erratic, Intermittent, or Incorrect should be present if the paramaters are not stored in the ECM. (Image1)
2. Verify the configuration paramaters are no longer programmed in the engine configuration. (Image2)
3. Document the configuration parameter that is no longer programmed using a screen capture method. (Image2)
The screen capture must be attached to the warranty claim in SIMSi.
4. Replace the existing Engine ECM with the appropriate part number Remanufactured ECM.
Image1
Image2
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-5000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
5001-8000 hrs,
37-48 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 3.0-hour job for Group 1
The screen shot of the configuration parameter that is no longer programmed must accompany the warranty claim for this repair. Upload the screen shot to the SIMS system. Failure to provide the proper documentation will result in a claim debit.
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-5000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
5001-8000 hrs,
37-48 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 3.0-hour job for Group 2
The screen shot of the configuration parameter that is no longer programmed must accompany the warranty claim for this repair. Upload the screen shot to the SIMS system. Failure to provide the proper documentation will result in a claim debit.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.