LEVER 8D8449 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Aug2015
PROBLEM
The existing 2518785/">251-8785 Front Engine Support Plate can fail on certain 725 and 730 Articulated Trucks. If the existing support plate fails, replace it with a new support plate of the same part number.
AFFECTED PRODUCT
Model Identification Number
725 B1L01788-01789, 1861-1863, 1870, 1894, 1911-1912, 1965, 1989-1990, 2021, 2119, 2175, 2254, 2292-2293, 2302, 2324-2325, 2329-2332, 2338-2340, 2344-2346, 2353-2355, 2645
730 B1M01717-01721, 1732-1733, 1860-1862, 1926-1928, 2024-2026, 2396, 2478-2479, 2495, 2528-2529, 2605-2606, 2608-2609, 2659, 2664, 2666, 2673, 2681-2685, 2690, 2696-2698, 2700, 2702, 2704-2710, 2739, 2745-2748, 2759-2760, 2764-2765, 2768-2770, 2774-2780, 2799-2807, 2812, 2829-2830, 2837, 2841, 2900, 2915-2916, 2918, 2921, 2927, 2935-2937, 2961
PARTS NEEDED
Qty
Part Number Description
1 2518785 PLATE-SUPPORT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the Service Manual if/as required to replace the front engine support. Refer to RENR3446-02 "725, 730, & 730 Ejector Engine Supplement" for the "Engine Front Mount" removal and installation procedures.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-6000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 4.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.