LINES GP-PUMP 1283214 - Caterpillar

U-619
Before/After
PRODUCT IMPROVEMENT PROGRAM FOR RE-FLASHING ENGINE SOFTWARE FOR CERTAIN C15 ACERT PETROLEUM ENGINES
1920 1901 PS42845
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42845" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Dec2010
PROBLEM
Poor load acceptance or performance of engine.
AFFECTED PRODUCT
Model Identification Number
C15 JRE07509, 7521, 7533, 7583-7584, 7593, 7680, 7682, 7694, 7702, 7706, 7833, 7843, 7846, 7848, 7851, 7857, 7874, 7876, 7971, 7980, 7983, 8026, 8033, 8185, 8191, 8434-8438, 8443, 8596, 8599, 8745, 8753-8754, 8757, 8759, 8765, 9204, 9209, 9213, 9221, 9356, 9358-9359, 9362, 9364-9365, 9574, 9577, 9579, 9588, 9594, 9597, 9635, 9637, 9640-9641, 9645, 9647-9648
PARTS NEEDED
Qty
Part Number Description
1 3390023 SOFTWARE GP-ELEK
ACTION REQUIRED
Flash engine with new software that improves cylce time or load acceptance problems.
Factory passwords will be required when flashing the new software.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-2000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.