LINES GP-FRONT 3469917 - Caterpillar

This Revised Service Letter replaces the 02Dec2011 Service Letter. Changes have been made to the Affected Product.
TERMINATION DATE
31Dec2012
PROBLEM
The existing 360-4089 and 360-4090 Cab Harness Assembly can wear at certain points along their length on certain 793F, 793F AC, 793F XQ, 795F AC, and 797F Off-Highway Trucks. If the existing cab harnesses wear it can cause potential system failures.
AFFECTED PRODUCT
Model Identification Number
793F SSP00112-00381
793F AC EMD00075
793F XQ SND00100-00106
795F AC ERM00151-00176
797F LAJ00141-00269
PARTS NEEDED
Qty
Part Number Description
6000 3293734 TAPE-BULK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Add extra protection by wrapping the 360-4089 and 360-4090 Cab Harness Assembly with 329-3734 Tape where wiring is exposed and at locations that are prone to wear. Secure the harness to the cab in order to limit motion. File any sharp metal edges and tape the edges that the harnesses are in contact with. Refer to the following images:
Image1: Typical existing harness configuration without protection
Image2: Typical harness with protection and secured to cab to limit motion
Image3: Typical harness with protection as it goes around sharp edges
Image1
Image2
Image3
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-10000 hrs,
0-18 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 12.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.