LINK-CONTROL 2747452 - Caterpillar

TEBE0002-00
23Jul2013
U-325
Priority
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN 3516C AND 3516C HD GENERATOR SETS
1920 7620 1901 PI32202
This Program must be administered as soon as possible.When reporting the repair, use "PI32202" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32202" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
31Jan2014 31Jul2014
PROBLEM
The existing aftertreatment software has a problem with the time since last inducement not showing the actual time accurately and the strategy for the high CEM intake gas temperature derate on certain 3516C, and 3516C HD Generator Sets.
AFFECTED PRODUCT
Model Identification Number
3516C SCJ00113-00114
3516C HD SCK00117, 119-123
SFK00101-00106
SKC00101-00113
PARTS NEEDED
Qty
Part Number Description
1 4427938 SOFTWARE GP-ELEK
1 4427939 SFWR GP-A1015
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Warning: Injury can occur to personnel if the rework is completed improperly.
Warning: The generator set must be isolated electrically before and while the rework is performed. Follow the proper lock out tag out procedures to protect against the unexpected energiation or start up of the power module. Failure to follow these warnings could result in injury to personnel durning service.
Download the software from SIS Web or TMI and install the referenced software in the engine Electronic Control Module (ECM) and Aftertreatment Control Module (ECM) on the Affected Product.
There may be a more recent software on SIS Web or TMI. If so, download the most recent software file and install the software on the engine.
For more information, refer to Engine News, "New Software is Used on Certain 3516C and 3516C HD Generator Set Engines".
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN 3516C AND 3516C HD GENERATOR SETS
MODELS INVOLVED - 3516C, 3516C HD
Dear Cat Product Owner:
The software needs to be replaced on the products listed below. The new software will provide enhanced capbility for the aftertreatment system. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner