LINK A 8M7461 2S7580 - Caterpillar

COMPLETION DATE
TERMINATION DATE
30Apr2014 31Oct2014
PROBLEM
The weld on 353-3372 Gusset on the steering tank enclosure needs to be reworked on certain 992K Wheel Loaders and 854K Wheel Dozers. The existing weld can fail causing the steering tank to be unsupported.
AFFECTED PRODUCT
Model Identification Number
854K H8M00304-00306
854K 2 H9K00311-00332
992K 88000406, 409-413
992K 2 ZMX00431-00461
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Refer to REHS8495, Special Instruction, "Steering Tank Enclosure Repair Process", in order to complete this Rework Procedure.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 12.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE WELD ON THE INTERNAL GUSSETS OF THE STEERING TANK ENCLOSURE
MODELS INVOLVED - CERTAIN 992K WHEEL LOADERS AND 854K WHEEL DOZERS
Dear Cat Product Owner:
The internal gusset on the steering tank enclosure needs to be reworked on the products listed below. The existing gusset weld can crack. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.
Please refer the dealer to their Service Letter dated 03Oct2013 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 03Oct2013 Service Letter