LINK AS-TRACK 5412041 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 25Oct2011 Service Letter. Changes have been made to the Parts Needed and Action Required.
TERMINATION DATE
31Oct2012
PROBLEM
The distance between the hinge plates of the existing mounting bracket on certain H25D Hammers is too big. If the distance is too big, the 300.9D Mini Hydraulic Excavator pin does not have full surface contact with the bosses on the hinge plates and it can lead to premature wear.
AFFECTED PRODUCT
Model Identification Number
H25D PGT00102, 104-106, 108-124, 129-130, 171
PARTS NEEDED
Qty
Part Number Description
1 3716751 MTG GP-HYD HMR (See Action Required for Ordering)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Check distance of Dimension (A). Refer to Image1.
- If Dimension (A) equals 100 mm, no action is required.
- If Dimension (A) equals 120 mm, replace the 371-6751 Mounting Gp change 01 with a 371-6751 Mounting Gp change 02.
The replacement 371-6751 Mounting Gp must be ordered through the Corporate Machine Order Processing System (CMOPS). The mounting group is not a serviceable part in the ANTARES parts ordering system.
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-99999 hrs,
0-999 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.