MANIFOLD GP-EXHAUST 6I4949 - Caterpillar

Product Link Location
Request the location of the equipment. With the customer at the location of the equipment, ask the customer if the equipment is located where the radio antenna has a clear line of sight to the sky.
If the equipment was inside a building, under/next to a large obstacle, have the customer do the following:
Attempt to move the equipment to a more open location with a clear line of sight to the sky.Try the "Update" again.
If the "Update" button does not return new data, refer to "Product Link Radio Power Status".
If the "Update" causes new data to be returned, then return the equipment to service.Product Link Radio Power Status
Have the customer verify that the key is ON for the machine. If the key was OFF, instruct the customer to turn the key ON.
Verify that the radio is powered by checking the status of the green LED on the LED display on the radio.
If the green LED is ON, refer to "Product Link Location".
If the Green LED is OFF, refer to Step 3.
The radio disable switch controls the power being supplied to the radio. When enabled, the radio is not allowed to power ON. If enabled, have the customer disable the radio disable switch, and attempt another "Update".Note: The radio disable switch is optional and may not be present