MANIFOLD-HOUSING 9Y2587 - Caterpillar

SEBE9467 January 19, 2006
U-31
A-25
TT-1
Priority PRODUCT IMPROVEMENT PROGRAM FOR REPLACINGTURBO CHARGERS ON CERTAIN C9 TRUCK ENGINES
1052 PI30923
This Program must be administered assoon as possible. When reporting the repair, use "PI30923" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30923" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
July 31, 2006 January 31, 2007PROBLEM
There have been a number of turbo failures onmass transit bus C9 engines.AFFECTED PRODUCT
Model Identification Number
C9 MTB105, 109-190, 197-199,1000, 1004-1005, 1007-1014, 1016-1078, 1087-1091, 1093-1095, 1097, 1099,1101, 1103-1104, 1109-1110, 1117-1129, 1131-1134, 1136, 1140-1141, 1143-1144,1146-1147, 1149-1150, 1159-1162, 1172-1176, 1179-1181, 1183-1184, 1186,1188, 1190-1196, 1198-1202, 1205-1208, 1217, 1221, 1227-1233, 1235, 1238,1240-1241, 1244-1245, 1248-1252, 1255-1256, 1261-1265, 1267, 1269, 1272-1273,1278, 1285-1289, 1293, 1298, 1301-1306, 1311-1322, 1324-1343, 1345-1353,1355-1363, 1365-1366, 1368, 1371-1372, 1374, 1380-1381, 1384-01386, 1396,1398-1400, 1402, 1404, 1406, 1409, 1411, 1415, 1418, 1420-1421, 1425-1426,1428-1429, 1431-1432, 1434-1464, 1467-1470, 1473-1477, 1480, 1482-1483,1486-1494, 1497-1498, 1508, 1521, 1537,1544, 1553, 1555, 1557-1560, 1575,1577-1578PARTS NEEDED
Qty
Part Number Description
4 3E8017 LOCKNUT
1 1P0451 GASKET
1 10R3069 TURBO GROUPACTION REQUIRED
Replace the current turbo charger with the new10R-3069 turbo.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 100% 0 0 0 0
Refer to the following table for thelabor allowance.
SC
MC
CV
CO
2.4
2.4
2.4
2.4
LaborCode CodeDiscription
1052-074 Wash Turbo 0.3
0.3
0.3
0.3
1052-035 TroubleshootTurbo 0.5
0.5
0.5
0.5
1052-010 Removeand Install Turbo 1.3
1.3
1.3
1.3
1052-030 TestAfter Repair Turbo 0.3
0.3
0.3
0.3
PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.The removed turbo is a core for the reman turboto be installed. Ship to Caterpillar in the dealer?s normal core returnmanner. For complete shipping instructions, refer to the Caterpillar RemanufacturedProducts Guide (SELD0200) under the Operations And Core Management Tab.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORREPLACING TURBO CHARGERSMODELS INVOLVED - CERTAIN C9 TRUCK ENGINESDear Caterpillar Product Owner:A new turbo charger needs to be installed onthe products listed below. You will not be charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated January 19, 2006 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to January 19, 2006 Service Letter