METER GP-VOLT 1967690 - Caterpillar

ACTION REQUIRED
Inspect the NRS cooler weld joints on the exhaust outlet end of the cooler as shown in Image1. May need to use a mirror to look at the backside and bottom of NRS cooler weld.
If an incomplete or cracked weld is found, replace the NRS cooler according to the "After Failure" portion of this program.
Take photos of any incomplete or cracked welds on the NRS cooler and attach in SIMS with claims reported as "After Failure". "After Failure" claims that don't include attached photo evidence of the incomplete or cracked weld in SIMS will be rejected.
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-3000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job for Group 1
An additional 3.0 hours is allowed for "After Failure" repair only.
"After Failure" claims must include photo evidence of incomplete or cracked weld attached in SIMS.
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-3000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job for Group 2
An additional 3.0 hours is allowed for "After Failure" repair only.
"After Failure" claims must include photo evidence of incomplete or cracked weld attached in SIMS.
Reasonable Travel Time and Mileage is allowed for Group 2.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.