MUFFLER & MOUNTING GP 3257632 - Caterpillar

June 30, 2002
U-144
A-106
O-120
Afterfailure only Parts stock action needed PRODUCT SUPPORT PROGRAMFOR REWORKING THE RADIATOR LEAKS ON CERTAIN 365B L EXCAVATORS
1353 PS50450
This Program can onlybe administered after a failure occurs. The decision whether to apply theProgram is made by the dealer. When reporting the repair, use "PS50450"as the Part number and "7755" as the Group Number. Use "96" as the WarrantyClaim Description Code and use "Z" as the SIMS Description Code. Although this Program isto be administered as described above on the Affected Product, parts shouldbe removed from parts stock as soon as possible. The information suppliedin this service letter may not be valid after the termination date of thisprogram. Do not perform the work outlined in this Service Letter afterthe termination date without first contacting your Caterpillar productanalyst.TERMINATION DATE
June 30, 2004PROBLEM
The radiator leaks and needs to be reworked oncertain 365 B L Excavators. Leaks may develop at the tube to header jointsor header to tank joints. In most cases, replacing the gaskets will repairthe leaks. Repair or replacement of the radiator is at dealer's discretion.AFFECTED PRODUCT
Model Identification Number
365B L 9PZ229-5229TZ321-540
CIPI Power Module 05A12755, 12830, 13032, 13036, 13078, 13150,13151, 13178, 13186, 13187PARTS NEEDED
2 - 2040924 Gasket (repair option)-Or-1 - 2108058 Radiator Assembly (replace option)ACTION REQUIRED
***** Parts Stock *****Remove all 1626274 Radiator Assemblies fromparts stock.***** Affected Product *****Pressure testing should be used to verify coolantloss reports. If leaks are found, repair the radiator if possible usingthe gaskets listed above. However, it is at dealer's discretion to eitherrepair or replace the radiator.
SERVICE CLAIM ALLOWANCES
***** Parts Stock *****Submit one claim for all 1626274 Radiator Assembliesthat are removed from parts stock.***** Affected Product *****
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
***** Repair Radiator *****
0-4000 /
0-24 months 100% 4 0 0 0 0
4001-6000/ 25-36 months 33 1/3% 2 0 0 50% 2
This is a 4?hour job.
***** Radiator Replacement *****
0-4000 /
0-24 months 100% 10 0 0 0 0
4001-6000/ 25-36 months 33 1/3% 5 0 0 50% 5
This is a 10?hour job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.