NECK AS 2007106 - Caterpillar

This Revised Service Letter replaces the 11Oct2017 Service Letter. Changes have been made to the Affected Product.
TERMINATION DATE
31Oct2018
PROBLEM
With previous versions of VIMS main and VIMS application software, if an off-highway truck was powered down with TKPH Speed Limiting it could be speed limited when the truck was powered on the next time. The code may be latched (E691) and need to be cleared for certain 793F, 793F CMD, 793F OEM, and 793F XQ Off-Highway Trucks to return to normal operation.
AFFECTED PRODUCT
Model Identification Number
793F SSP00112-01171
793F CMD RBT00111-00185
793F OEM SXP00101-00102
793F XQ SND00100-00133
PARTS NEEDED
Qty
Part Number Description
1 5146875 SFWR GP-A4011
1 5146876 SFWR GP-A4012
1 5334115 SFWR GP-A4011
1 5334116 SFWR GP-A4012
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Update the VIMS Main, VIMS Application, and the compatible configuration software files.
VIMS Main Flash File: 533-4115, compatible configuration file 514-6875
VIMS Application File: 533-4116, compatible configuration file 514-6876
Refer to Service Magazine M0083005 for more information.
Note: Always use the latest software available. Sometimes the flash file part numbers are updated before the program terminates.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-60000 hrs,
0-120 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.