NUT-JAM 1D5120 - Caterpillar

TEBE0869-01
08Apr2014
(Revised 15May2014)
U-187
A-140
O-162
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RATING LABEL ON CERTAIN C4.4, C6.6, C15, C18 AND 3512C GENERATOR SETS
7405 PS44252
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44252" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 08Apr2014 Service Letter. Changes have been made to the Title, Problem, Affected Product, Parts Needed, and Service Claim Allowances.
TERMINATION DATE
30Apr2016
PROBLEM
Certain C4.4, C6.6, C15, C18, and 3512C Generator Sets do not display the UL certification logo on the rating label. Despite not displaying the appropriate certification logo, the generator sets have been designed and tested to meet UL requirements.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
C15 NAP00100-00102, 108, 112
C18 NAW00100-00103, 108
*******Group 2*******
3512C YBD00112-00117, 119-121, 123
*******Group 3*******
C4.4 LC400101, 108-116, 120, 123, 126, 132-138, 142-144, 147-156, 159, 162-163, 165-166, 168
LC500102-00117, 119-124, 126, 128-138, 140-145, 147-148, 150-161
C6.6 LC600103, 105, 107-110, 112-125, 127-148, 150-157, 159-175, 179, 181-184, 190-195, 199-201, 204
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 LABEL RATING LABEL (See Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 LABEL RATING LABEL (See Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
1 LABEL RATING LABEL (See Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Order a new rating label and replace the existing label with the new label when the new label is received.
Ordering a new label:
A rating label which displays UL certification, can be obtained by sending an e-mail to CPI with the following information:
1. Generator Set Serial Number.
2. Engine Serial Number.
3. Generator Serial Number.
4. Mailing address for new rating label.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor