OIL PUMP GROUP 7S2767 - Caterpillar

April 24, 2003
U-96
Afterfailure only PRODUCT SUPPORT PROGRAM FOR REPAIRINGTHE TRANSMISSION ON CERTAIN M325B MATERIAL HANDLERS
30303150 5117 PS50644
This Program can only be administeredafter a failure occurs. The decision whether to apply the Program is madeby the dealer. When reporting the repair, use "PS50644" as the Part numberand "7755" as the Group Number. Use "96" as the Warranty Claim DescriptionCode and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.TERMINATION DATE
April 30, 2005PROBLEM
The transmission may need to be repaired on certainM325B Material Handlers that tow trailers or pull another machine. Machinesthat tow trailers or pull another machine must only do so in turtle setting(first speed). This program excludes the repair of second speed pack onmachines that are towing trailers or other machines in rabbit speed. Customersneed to follow the instructions as defined by the SIS Web Service Magazinearticle dated March 17, 2003 and the SEBU7375 O&MM Guide - Machineor Trailer Towing.AFFECTED PRODUCT
Model Identification Number
M325B 2JR1173, 1696, 1842, 2095, 2102, 2132, 2134,2248, 2302, 2338, 2359, 2390, 2415-2416, 2464, 2475, 2482, 2485, 2606,2626, 2645, 2669, 2715, 2751, 2770, 2779, 2788, 2793, 2817BGN245-263, 300-328PARTS NEEDED
9 - 1894988 Disc - Clutch
10 - 1894989 Disc - Clutch
1 - 2188373 Valve Group - ReliefNote: Some additional parts may be neededto repair resultant damage.ACTION REQUIRED
See the attached Rework Procedure.SERVICE CLAIM ALLOWANCES
Part hours Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-5000 100% 40 0 0 0 0
5001-6000 73% 32 0 0 20% 8
6001-7000 46% 24 0 0 40% 16
7001-8000 33 1/3% 20 0 0 50% 20
8001-9000 20% 16 0 0 60% 24
This is a 40?hour job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.Attach. (1-Rework Procedure)Rework Procedure
Repair the clutch pack per RENR4020 Service Manualand use RENR4017 Disassembly and Assembly. Refer to:
Transmission - Remove, page 76;
Transmission - Disassemble, page 78;
Transmission - Assemble, page 96;
Transmission - Install page 119.
Replace the 2036028 Transmission Relief Valvewith the improved 2188373 Transmission Relief Valve. Set the relief to300 psi at low idle (dial speed 1). Refer to RENR4028, Test and Adjust,Low Command Pressure, page 5.