OPTION AR-CONVERSION 3599918 - Caterpillar

This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43017" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 08Jan010 Service Letter. Changes have been made to Affected Product and Parts Needed.
TERMINATION DATE
31Jan2012
PROBLEM
The current engine software installed in certain C7 ACERT Engine ECM's may cause engine speed instability.
AFFECTED PRODUCT
Model Identification Number
C7 JTF00101, 103, 117, 124-125, 130, 235, 254, 382-383, 410, 447, 460-461, 465, 495, 497, 505, 514, 675, 679, 821, 826, 829, 919, 926, 947-949, 1066-1067, 1195, 1225, 1450, 1459, 1488, 1534, 1539, 1556, 1648, 1863, 1866, 2052, 2111, 2178-2179, 2189-2190, 2214-2215, 2342-2343, 3471, 3478, 3816-3818, 3826, 4122, 4137, 4380, 4385, 4419, 4476, 4486, 4492, 4501, 4532, 4537, 4602-4603, 4624, 4631, 4640, 4642, 4676, 5250, 5311, 6356, 6364, 6368, 6558, 6713, 6732, 7251, 7318, 7342, 7346, 7378-7379, 7431, 7440, 7503, 7506, 7566, 7610, 7613, 8721, 8947, 9520, 9779, 10015, 10305, 10628, 10631, 10926, 10945, 11110
PARTS NEEDED
Qty
Part Number Description
1 3634063 SOFTWARE GP-ELEK
ACTION REQUIRED
Flash the engine ECM with the 363-4063 flash file or the latest flash file available in SISWeb.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-10000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.