PANEL 4458643 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Mar2017
PROBLEM
The track assemblies needs to be replaced on certain 259D Compact Track Loaders. The affected machines were not built to the correct configuration. The narrow track assemblies should be replaced with the wide track assemblies to make the machines match the price list configuration.
AFFECTED PRODUCT
Model Identification Number
259D FTL06895, 6897, 6899, 6913, 6923, 6925, 6940, 6947, 7390, 7395, 7399-7400, 7486, 7490, 7492, 7495
PARTS NEEDED
Qty
Part Number Description
2 3570244 TRACK AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Verify that the track assemblies installed on the machine are the 357-0232 Track Assemblies (width 320mm). Replace the 357-0232 Track Assemblies (width 320mm) with new 357-0244 Track Assemblies (width 400mm).
Refer to UENR3730, Disassembly and Assembly, "Track - Remove and Install", for instructions on how to replace the track assemblies.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-250 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 4.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.