PEDAL AS 4E3969 - Caterpillar

TERMINATION DATE
31Oct2017
PROBLEM
The lower hitch bearing shim needs to be replaced on certain 906M and 908M Compact Wheel Loaders. The hitch may be incorrectly assembled which can lead to knocking noises from the hitch and early life failure.
AFFECTED PRODUCT
Model Identification Number
906M H6601013
908M H8801068, 1076
PARTS NEEDED
Qty
Part Number Description
1 1382172 SHIM
2 2924876 SHIM
1 2940884 CAP AS.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Disassemble and replace the lower hitch bearing shim.
Refer to KENR5217, Disassembly and Assembly instructions:
- "Cab - Remove"
- "Loader Frame from Rear Frame - Separate"
- "Loader Frame from Rear Frame - Connect"
- "Cab - Install"
Note: The Disassembly and Assembly instructions must be followed exactly as described to ensure a correct repair.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-2000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 23.0-hour job
Note: 23.0 hours are allowed for completion of this Rework Procedure which includes: cab removal, disassembly (front and rear frame separate), shimming and assembly of the hitch, assembly (front and rear frame connect), and cab installation.
Note: Additionally, a maximum allowance of $150 US Dollars is allowed for O-ring and hydraulic oil replacement.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.