PIN (MASTER) 8M6910 - Caterpillar

ACTION REQUIRED
At the time of the first engine rebuild, replace the existing crankshaft. Do not attempt to reuse the removed crankshaft. Please refer to the Parts Disposition for further instructions.
Please refer to Disassembly and Assembly manual (KENR6052) for additional information on replacing the crankshaft.
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-24000 hrs,
0-60 mo 100.0% 0.0% 0.0% 0.0% 0.0% 100.0%
This is a 0.0-hour job for Group 1
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
Note: This program is intended to be implemented at PCR. No labor will be allowed since the repair is at PCR.
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-24000 hrs,
0-60 mo 100.0% 0.0% 0.0% 0.0% 0.0% 100.0%
This is a 0.0-hour job for Group 2
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
Note: This program is intended to be implemented at PCR. No labor will be allowed since the repair is at PCR.
PARTS DISPOSITION
NACD:
Hold all crankshafts for a Parts Return Request (PRR). A Parts Return Request (PRR) will be issued to you through the Send-It-Back process after the claim is submitted. Make sure to list the service letter program number on the packing slip and include the closed work order paperwork.
EAME, LACD, and APD:
Hold all crankshafts for 30 days for a possible Parts Return Request (PRR). Make sure to list the service letter program number on the packing slip and include the closed work order paperwork. Please send the details that include the Service claim number, Dealer code, Dealer Claim number, and Work Order number to Linnemeier_Paul_S for initiating the Send-It-Back request.
If a Parts Return Request (PRR) is not issued to you after 30 days through the Send-It-Back process, handle the parts in accordance with your warranty bulletin on warranty parts handling.