PINION-DRIVE 4763033 - Caterpillar

PROBLEM
The 269-8325 Engine Oil Filter used on certain 924K, 930K, AND 938K Wheel Loaders have a rubber anti-drain valve (ADV). Some pieces of the ADV may break off and enter the lube-oil system. These pieces may get lodged in the piston's cooling jet spray nozzle.
AFFECTED PRODUCT
Model Identification Number
924K ENC00248, 449, 453, 495, 525, 547, 552, 558, 647, 826-827, 833, 889, 896, 953, 982, 998, 1000, 1003-1004, 1010-1011, 1017, 1027, 1034, 1039, 1041-1043, 1046, 1056-1057, 1059-1073, 1076, 1080, 1082-1084, 1086, 1088-1110, 1112-1118, 1120-1134, 1136-1150, 1152, 1156-1180, 1182-1192, 1194-1301
HJF00259, 265, 328, 331-332, 337, 392, 417, 423, 427, 443-444, 446-448, 461, 471, 475, 477, 479, 483, 494-496, 498-499, 547-549, 564-565, 567, 573-600, 602-620
930K DYB00186, 203, 210-211, 214, 216, 219, 223-224, 228-229, 232-236, 251-263, 266-268, 270, 273-277, 280-281, 283, 290-291, 293, 300-310, 312-316, 318-398
EYE00127, 274, 378, 382, 415-418, 421-422, 426, 451, 456, 461, 469, 492, 501-502, 514, 521, 530, 533, 535, 539, 562, 588, 622, 624-625, 627-629, 636, 638-642, 644, 646-652, 654, 656-660, 662-671
938K HFW00148, 166-167, 215, 264, 276, 295, 302, 313, 322, 344, 387-389, 480-483, 486-487, 506, 509, 512, 518, 530, 533, 536, 539-540, 546, 552, 554-567, 569-574, 576, 578, 580-581, 584, 588, 597-611, 613, 615-618, 624-643, 646-651, 655, 657-670, 673, 675-679, 681-705, 707-712, 715-802
XXT00137, 364, 487-488, 495, 552, 599, 607, 609, 639, 642, 662, 665, 671, 698, 701, 703, 721, 729-730, 732, 738, 742, 746, 748, 750-752, 758, 760, 762, 765, 767, 769, 773-781, 784-785, 787-790, 792-793, 795-796, 799-803, 805-806, 809-817, 819, 825-836, 838-839
PARTS NEEDED
Qty
Part Number Description
1 4621171 FILTER-LUBE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
At the earliest opportunity, if the existing engine oil filter on the machine is not a 462-1171 Engine Oil Filter, then remove the filter and replace it with a 462-1171 Engine Oil Filter.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-1500 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.