PINION 5T5185 - Caterpillar

TEBE3780-01
19Oct2015
(Revised 03Nov2015)
D-478
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR CRANKSHAFT SEAL ON CERTAIN C13 INDUSTRIAL ENGINES
1157 PS44883
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44883" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 19Oct2015 Service Letter. A change has been made to the Service Claim Allowances.
TERMINATION DATE
31Oct2017
PROBLEM
The existing rear crankshaft seal can fail on certain C13 Industrial Engines. If the existing rear crankshaft fails it will leak engine oil and cause unplanned downtime.
AFFECTED PRODUCT
Model Identification Number
C13 KWJ00155, 2173-2176, 2181-2185, 2187-2188, 2190, 2193-2194, 2196-2202, 2204, 2206, 2209-2210, 2212-2214, 2216-2218, 2220, 2224-2225, 2228, 2230, 2236-2237, 2240-2241, 2634-2635, 2637, 2642, 2644, 2648-2649, 2651-2653, 2869, 3306, 3308, 3311, 3313, 3315, 3317, 3320-3322, 3325, 3327-3331, 3333, 3336-3337, 3347-3348, 3350, 3353-3356, 3358, 3368-3371, 3478-3483, 3494-3500, 3512-3520, 3533-3540, 3553-3558, 3566-3574, 3591, 3593-3599, 3613-3619, 3638-3641, 3643-3644, 3660-3661, 3949-3951, 3963-3968, 3970-3973, 3981-3985, 3987-3992, 4000, 4002, 4004-4012, 4018, 4020-4027, 4220, 4227-4228, 4276-428