PISTON AS 1899380 - Caterpillar

SEPTEMBER 2011
INFORMATION RELEASE MEMO
Reman
PELJ1316 ?2011 Caterpillar CAT REMAN ANNOUNCES AN ADVANCED SALVAGE TECHNIQUE WHICH WILL AFFECT THE APPEARANCE OF CERTAIN TURBOCHARGER TURBINE HOUSINGS.
Announcement
Cat Reman announces an advanced salvage technique for turbocharger turbine housings which will affect the appearance of some turbochargers. Cat Reman has developed a process to salvage turbine housings, which involves removing the cracked region and using a metallurgically matched welding process which restores the integrity of the housing. The new material will have a slightly different appearance than the original material but its thermal properties ensure that it will expand and contract with the rest of the housing material. Effective immediately, dealers will see turbochargers both with and without the salvage process.
The new salvage process does not affect quality, reliability, durability, fit, or performance.
Effective immediately, some turbocharger turbine housings will begin to ship with with the salvage technique shown in Figure 2. Dealers will also continue to see turbocharger turbine housings which did not require this salvage process as shown in Figure 1.
Features and Benefits
Cat Reman turbochargers offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these remanufactured turbochargers. Cat Reman parts provide immediate, off-the-shelf availability at a fraction of the new price.
Features Benefits
All critical engineering changes and updates included Improved reliability and performance
Worldwide availability through Cat? parts distribution system Customer access regardless of location
Backed by Cat parts warranty Consistent support
Core Acceptance
Core Acceptance Criteria for Cat Reman parts is simple, visual, and requires no special tools. Consult the Turbocharger Acceptance Criteria (SELD0028 ? Europe, Asia, Middle East Only, or SELD0288 ? North & South America Only) for complete details.
Warranty
Please consult the appropriate Cat parts warranty statement for your area.
Core Management
Please refer to the Cat Core Management Information System (CMIS 2) Parts Information application describing all Cat Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://catreman.cat.com. If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. Outside the US please refer to the Core section of the Reman website for appropriate