PLATE-THRUST 1039289 - Caterpillar

TEBE6307-00
07Jun2017
A-201
D-239
O-244
Before/After
PRODUCT SUPPORT PROGRAM FOR CORRECTING THE OVERCURRENT PROTECTION RATING ON CERTAIN XQP275, AND XQP300 GENERATOR SETS
7451 4490 PS45507
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45507" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Jun2019
PROBLEM
Certain XQP275, and XQP300 Generator Sets may have the EMCP configured with the wrong overcurrent protection ratings.
AFFECTED PRODUCT
Model Identification Number
XQP275 XP700102
XQP300 XPL00101-00103
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Refer to the Safety Section of the Operation and Maintenance Manual.
Refer to the service manual if/as necessary.
Change the values within the EMCP controller to the following values:
XQP275: Generator Rated Power #1 should be 220 (kW). Generator Rated Apparent Power #1 should be 275 (kVA)
XQP300: Generator Rated Power #1 should be 240 (kW). Generator Rated Apparent Power #1 should be 300 (kVA)
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-8000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.