PLATE A 1V5348 - Caterpillar

AFFECTED PRODUCT
Model Identification Number
950H N1A00722-00723, 727-728, 731, 735, 739-741, 745-746, 749-752, 754-755, 757, 763-768, 772, 779, 804-805, 810, 828, 831-838, 846, 851, 860-861, 863-864, 870-871, 877-879, 905, 907-914, 919, 932, 934-935, 938, 941, 943-944, 955, 959, 986-987, 991-994, 1000, 1003, 1011-1012, 1015-1016, 1018, 1020, 1023, 1025, 1029, 1032, 1040, 1042, 1044-1045, 1049, 1056, 1067, 1071-1073, 1075, 1079, 1085, 1088, 1091-1093, 1097, 1114, 1116, 1124-1125, 1127-1128
962H N4A00324-00325, 327-328, 331, 338, 344-348, 350, 354, 360-362, 364, 370, 374-377, 381, 383-384, 391-392, 397-398, 400, 410-416, 435, 441-442, 452, 456, 461
966H A6G00963-00964, 973-978, 980-982, 989-991, 995-997, 1001-1002, 1005-1010, 1012-1018, 1020-1029, 1031-1032, 1039, 1045-1046, 1050-1053, 1058-1083, 1086-1087, 1095-1097, 1099-1102, 1121, 1123, 1136, 1138-1139, 1142-1144, 1146-1147, 1149-1152, 1158-1162, 1183, 1192-1195, 1198, 1210-1211, 1215-1216, 1218-1221, 1223-1225, 1239, 1245, 1260-1262, 1282, 1284-1285, 1287-1288, 1290-1293, 1305, 1307-1310, 1322, 1324-1326, 1329-1330, 1341-1342, 1345-1346, 1362-1364, 1369-1370, 1385-1386, 1391-1393, 1423, 1440-1441, 1451
972H A7G00372, 374, 376, 379, 381-382, 389, 392-397, 399-402, 404-411, 414-415, 420-426, 428-429, 431-437, 440-441, 444-450, 459, 461-462, 464-474, 476, 478-481, 483-484, 487, 491-493, 495-497, 501-502, 510, 512-513, 516
980H MHG00309-00436, 438-456, 458-482, 484-508, 511-513, 515-518, 522-527, 539, 541-542
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Tighten the 8T-4195 Bolt that holds the 112-9716 Lever on the steering column to a torque of 55 Nm + - 10 Nm.
Image1
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE BOLT HOLDING THE 112-9716 LEVER TO THE STEERING SHAFT
MODELS INVOLVED - 950H, 962H, 966H, 972H AND 980H WHEEL LOADERS EQUIPPED WITH COMMAND CONTROL STEERING
Dear Caterpillar Product Owner:
The bolt holding the 112-9716 Lever to the steering shaft needs to be tightened to a torque of 55 +/-10 Nm on the products listed below. Low torque may cause the loss of steering functionality, which could cause personal injury or death. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 01Mar2007 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.
Caterpillar Inc.
Identification #(s)
Attached to 01Mar2007 Service Letter