PLATE 6K3399 - Caterpillar

AFFECTED PRODUCT
Model Identification Number
777D FKR00200-00227, 231-233, 238-244, 253-264, 267, 270-272, 279-281, 285-289, 294-299, 302-320, 325-332, 341-358, 360-386, 395-408, 413-426, 431-479, 486-492, 499-505, 508-516, 518-543, 575-604, 607-608, 613-620, 626-629, 632-638, 645-656, 662-679, 684-689, 691-716, 718-726, 737-740, 757-798, 809-810, 816-824, 837-838, 846-848, 874-885, 901-915, 939-946, 955-965, 968-976, 993-1000, 1022-1039, 1053-1058, 1067-1080, 1099, 1102-1110, 1115-1124, 1137-1143, 1146-1160, 1183-1194, 1203-1210
PARTS NEEDED
Qty
Part Number Description
1 3D3295 SEAL-O RING
6 8E7945 BEARING-INNER
9 8X7931 SPACER
1 9X7550 SEAL-O RING
3 3732980 GEAR-PLANET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace 117-0751 Planetary Gears with 373-2980 Planetary Gears. The 373-2980 Planetary Gears have an improved tang design. Refer to RENR8428, Disassembly and Assembly, in order to conduct the repair.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-15000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
15001-20000 hrs,
37-48 mo 33.0% 0.0% 0.0% 0.0% 50.0% 100.0%
This is a 20.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.