PLATE-OUTLET 9T5093 - Caterpillar

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Jul2012
PROBLEM
Several dealer complaints have been registered in regards to Reman vane pump cartridge kits being assembled incorrectly. Complaints have ranged from vanes being installed backwards, to the cam ring turned backwards. Installation of these vane pump kits will result in a low pressure condition. Specific products produced on and between January 1, 2011 through November 30, 2011 may exhibit this problem.
ACTION REQUIRED
Inspect the following cartridge kits in dealer parts stock for the affected Kit ID Numbers. Refer to Image 1.
0R-0966
0R-1464
0R-1465
0R-1468
0R-1470
0R-1472
0R-1473
0R-1478
0R-1479
0R-1482
0R-1483
0R-1484
0R-1485
0R-1486
0R-1489
0R-1492
0R-1493
0R-1494
0R-1495
0R-1496
0R-1497
0R-1498
0R-1504
0R-4349
0R-7422
0R-7423
0R-8181
If the Kit ID Number is NOT listed in the suspect range, then return the cartridge kit to its original packaging, mark the package to indicate the cartridge kit has been inspected according to this program (PI7####) and return the kit to dealer parts stock.
If the Kit ID Number IS listed in the suspect range, refer to the instructions below for reworking the cartridge kit.
After the cartridge kit has been reworked per the instructions below, mark the package to indicate the cartridge kit has been reworked according to this program (PI7####) and return the kit to dealer parts stock.
Image1
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Image3
Image4
Image5
Image6
Image7
Image8
Image9
Image10
Image11
Image12
SERVICE CLAIM ALLOWANCES
0.5 hour will be allowed for each cartridge kit in dealer parts stock that is inspected and reworked.Please include the Reman Part Number and the Kit ID Number for each cartridge kit that is reworked in the warranty claim story.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.