PLATE 9V9838 - Caterpillar

TERMINATION DATE
31May2017
PROBLEM
The existing 6V-3532 Bolts can become loose in the oscillating axle group on certain R1700G Load Haul Dump Machines. If the existing bolts, without thread sealant, come loose it can cause oil leaks, housing face damage, and/or bolt hole damage. The existing bolts can be replaced with 1608510/">160-8510 Bolts. The new 1608510/">160-8510 Bolts contain thread sealant.
AFFECTED PRODUCT
Model Identification Number
R1700G SBR01036, 1058, 1061, 1063-1065, 1067-1068, 1071, 1079-1080
PARTS NEEDED
Qty
Part Number Description
36 1608510 BOLT-HEX HEAD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
The three bolted joints shown in the images need to be reworked.
Note: Follow Disassembly and Assembly R1700G Load Haul Dump Power Train Media Number -KENR6257-05 to Oscillating Axle (Rear)
Parts Required:
1608510 BOLT-HEX HEAD - 36 Qty
Replace 36 of 6V-3532 bolts shown in the images below with 36 of 1608510/">160-8510
Image1
Image2
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-6000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 14.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.