PLUG-DRAIN 3791105 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Nov2018
PROBLEM
The existing joystick can fail electronically on certain TL1055D, TL1255D, TL642D, AND TL943D CAT TELEHANDLERS. If the existing joystick fails it can generate error codes and lock the machine hydraulics.
AFFECTED PRODUCT
Model Identification Number
TL1055D ML500151-00797
MNT00063, 150-185
TL1255D HRC ML700155-00746
TL1255D LRC MYW00150-00161
TL642D ML800151-00506
MLG00150-00171
TL943D MLD00150-00176
MLJ00019, 153-432
PARTS NEEDED
Qty
Part Number Description
1 5417471 CONT AS-JOYSTICK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the joystick per the Service Manual UENR6276.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-1000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.