PLUG-THRD & 9U7109 - Caterpillar

Illustration 1 (Pump Serial Number)OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 1.0 0 0 0 0
Inspection is a 1.0-hour job, and replacementis a 1.3-hour job. U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS Report.PARTS DISPOSITION
North American and Canadian dealers, ship failedpumps along with the engine serial number to:Caterpillar Inc.
Attn: J. (Scott) Weber
Service Claims Room (PI10211)
8201 N. University
Peoria, IL 61615*** All other dealers ***Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTINGAND POSSIBLY REPLACING THE OIL PUMPMODELS INVOLVED - CERTAIN C-9 ENGINES AND D6RII MEDIUM TRACK-TYPE TRACTORSDear Caterpillar Product Owner:The injection oil pump on certain C-9 engineswere assembled with out of print pump components and may experience a highpressure seal failure which can result in a short period of rough runningand subsequent engine stall due to loss of injection actuation pressure.Once engine stall occurs the engine cannot be restarted.You will not be charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated February 6, 2003 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed for your added safetyand satisfaction.Caterpillar Inc.
Identification #(s)Attached to February 6, 2003 Service Letter