PULLEY-CRANKSHAFT 1531036 - Caterpillar

SEBE9164-01 May 2, 2005
(Revised November 2005)
U-138
A-103
D-115
O-117
Priority PRODUCT IMPROVEMENT PROGRAM FOR RETORQUEINGDAMPER RETAINING BOLTS ON CERTAIN 3500 ENGINES
1205 PI30802
This Program must be administered assoon as possible. When reporting the repair, use "PI30802" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30802" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst. This Revised Service Letter replacesthe May 2, 2005 Service Letter. Changes have been made to the AffectedProduct.
COMPLETION DATE
TERMINATION DATE
November 30, 2005 May 31, 2006PROBLEM
Damper retaining bolts on some 3500 enginesmay need to be retorqued.AFFECTED PRODUCT
****Group 1****
Model IdentificationNumber
3508 23Z796169Z899-90295Y124596Y2085, 208897Y750
3508B 2GR5716, 5738-5739, 5748, 5751S2B134-136S2D116-122S2E201-204, 206-207CBB264-265, 267-271, 276
G3508 9TG413
3512 24Z1017649Y107365Z1175-117667Z2120-2129
3512B 2AF408-4093ZW637, 639-641S2K115-121S2L239-241, 246-247, 249S2M112-113PWG138S2H132S2J159, 163-164
G3512 7NJ1195, 1197
3516B 7RN01970S2R134S2S158-160S2X198-200****Group 2****
Model IdentificationNumber
777D AGC1774, 1777-1778,1780-1789
785C APX606****Group 3****
Model IdentificationNumber
G3516 ZBA119-120,1244EK4340, 4342, 4346-4350
G3516B GZS126-128,130-132ZBB120
G3516C GZZ118, 121
3512 CMJ1440
3508B CNB1362, 1364, 1366
789C 2BW801PARTS NEEDED
No parts required.ACTION REQUIRED
Check torque on all six damper bolts. Any boltsfound with less than 1000nm / 740ft/lb torque need to be tightened to 1150nm/ 850 ft/lb.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 100% 0 0 0 0
This is a 1.5hr job for Group 1. Thisis a 2.0hr job for Group 2. This is a 4.0hr job for Group 3. U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS ReportPARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.
Attach. (1-Owner Notification)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORRETORQUEING DAMPER RETAINING BOLTSMODELS INVOLVED - CERTAIN 3500 ENGINESDear Caterpillar Product Owner:The torque on the damper retaining bolts needsto be checked and retorqued on the products listed below. You will notbe charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated May 2, 2005 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to date May 2, 2005 Service Letter