PULLEY AS-IDLER 1731498 - Caterpillar

SEBE9338 September 17, 2005
U-305
A-220
D-233
O-248
Priority PRODUCT IMPROVEMENT PROGRAM FOR REPLACINGFLEX PLATE BOLTS ON CERTAIN 3412C GERERATOR SETS
7751 PI30858
This Program must be administered assoon as possible. When reporting the repair, use "PI30858" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30858" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
March 31, 2006 September 30, 2006PROBLEM
Flex plate bolts fail on certain generatorsets with 592, 593, 595, 596, 597, and 598 frame size generators.AFFECTED PRODUCT
****Group 1****
Model Identification Number
SR4B 1MS007444SJ01685AFH00369AFK00681AFN01045AGE01090****Group 2****
Model Identification Number
3412C 4BZ7403, 7405, 7407,7410, 7413, 7419, 7426, 7429, 7436, 7439, 7440-7441, 7443-7445, 7447, 7453,7456-7459, 7461, 7463, 7465-7469, 7471, 7477-7480, 7485, 7487-7488, 7490,7494, 7498-7499, 7501, 7505-7506, 7509, 7515-7522, 7524-7525, 7528, 7532-7534,7536-7537, 7539, 7543-7544, 7553, 7556, 76189EP3426-3427, 3431, 3434, 3441-3450, 3460,3465-3470, 3479, 3494-3495, 3515, 3519, 3522BCW901DJN457-458, 460, 464-466, 480, 484-486, 515-516,526-527, 532-536, 540, 543, 548, 550-552, 556-557, 568, 570, 590-591KAP319, 323-324, 326-328, 330-332, 334-335,342-343R7A105-106TFT308****Group 3****
Model Identification Number
3412C 4BZ7396, 7450, 7455,7482, 7510, 7530, 7538, 7541, 7557, 75599EP3429, 3451, 3454, 3526-3527DJN482-483, 494-495, 499-500, 502, 529, 598PARTS NEEDED
Qty
Part Number Description
8 8T9400 BOLTACTION REQUIRED
See the attached Rework Procedure.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 100% 0 0 0 0
This is a 1.0 hour job for Group 1.This is a 11.0 hour job for Group 2. This is a 20.0 hour job for Group3. Please include the number of broken boltsfound in the claim comments. U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS ReportPARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling. Please return all broken bolts to:Caterpillar Inc
445 Green Valley RdGriffin, GA 30224Attn: JE SandersMAKE EVERY EFFORT TO COMPLETE THIS PROGRAM ASSOON AS POSSIBLE.Attach. (1-Owner Notification)
(2-Rework Procedure)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORREPLACING FLEX PLATE BOLTSMODELS INVOLVED - CERTAIN 3412C GERERATOR SETSDear Caterpillar Product Owner:New flex plate bolts need to be installed onthe products listed below. You will not be charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated September 17, 2005 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to September 17, 2005 Service LetterRework ProcedureGroup 1 Rework Procedure
Inspect Flex Plate bolts. If bolts are found tobe twelve point bolts, replace with known good bolts. Torque to spec.
Note: If bolts are found to be hex head,do not remove.Group 2 Rework Procedure
Note: If the package is on a fuel tank, theengine/generator and base must first be removed from