PULLEY AS-IDLER 2792589 - Caterpillar

SEBE9576 May 10, 2006
U-134
A-105
D-101
O-118
beforeorafter failure
PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWAREFILES ON CERTAIN UPS120, UPS150, UPS250I, UPS300, UPS300E, UPS301, UPS500,UPS600, UPS750, AND UPS900 UNINTERRUPTIBLE POWER SUPPLIES
4480
PS42070
This Program can be administered eitherbefore or after failure. In either case the decision whether to apply theProgram is made by the dealer. When reporting the repair, use "PS42070"as the Part number and "7755" as the Group Number. If administered beforefailure, use "56" as the Warranty Claim Description Code and use "T" asthe SIMS Description Code. If administered after failure, use "96" as theWarranty Claim Description Code and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.TERMINATION DATE
May 31, 2007PROBLEM
A new version of firmware for the UPS 300 serieshas been released. The current UPS 300 series requires periodic firmwareupgrades to the existing system. These upgrades are essential in maintainingthe performance requirements of the machine. The firmware may also incorporatean operational enhancement.The service technician will need to obtainan electronic copy of the firmware update from the SIS web site prior toperforming the actual upgrade. The service technician will also be requiredto ensure that the UPS View 2.7 software is installed in the laptop computerthat will be used to perform the upgrade. UPS View 2.7 is available asan upgrade on SIS Web, or the complete software package can be purchased.The UPS 3.30 and 3.31 firmware updates can only be executed by using theUPS View 2.7 version software.The update for firmware should be performedat the time of commissioning procedure or for machines currently in operationat the next scheduled interval. The firmware version of a UPS can be determinedby connecting the UPS to your laptop computer while utilizing the UPS View2.7 software and performing a CTRL N function.AFFECTED PRODUCT
Model IdentificationNumber
UPS 120 CNK100-101
UPS 150 CPC100-116
UPS 250I APZ225-264, 270-290, 294, 296, 299-316CNM224-227, 235-236, 238
UPS 300 CNJ176-178, 180-308, 312-351, 376-397
UPS 300E CPZ302-319, 321, 323, 331, 351-361
UPS 301 CSY192-193, 196-200, 218
UPS 500 CSE103-110,113-115, 125-129, 131, 135-137, 140-143
UPS 600 CTX210-242, 260, 262-264, 266-285
UPS 750 CPM147-151, 161-164
UPS 900 CRY271-331,333-341PARTS NEEDED
Refer to the chart listed in the Rework Procedurefor the required Software files.ACTION REQUIRED
See the attached Rework Procedure.SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
Unlimited 100% 1.0 0 0 0 0
Thisis a minimum 1.0 hr job. Some models may require additional labor. Seetable below for allowable labor per model.
Model Labor (hours)
UPS 120 1.0
UPS 150 1.0
UPS 250I 1.0
UPS 300 1.0
UPS 300E 1.0
UPS 301 1.0
UPS 500 2.0
UPS 600 3.0
UPS 750 3.0
UPS 900 4.0
UPS 500 N+1 3.0
UPS 600 N+1 4.0
UPS 750 N+1 4.0
UPS 900 N+1 5.0PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.Attach. (1-Rework Procedure)Rework Procedure
FIRMWARE UPDATE HISTORYRevision 3.30 and 3.31 EnhancementsBearing Temperature and VibrationShutdown Logic.If the top or bottom bearingtemperature reaches 115C and remains at 115C or above for a continuous30-second time period, the UPS will initiate flywheel braking and willplace the UPS in shutdown mode. In order to place the UPS back on-line,the bearing must be changed and the Bearing Install Data must be updated.
If the top or bottom bearing vibrationreaches 0.8g and remains at