PUMP & MTG GP-HYDRAULIC FAN 1267692 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 13Jan2009 Service Letter. Changes have been made to the Service Claim Allowances.
TERMINATION DATE
31Jan2011
PROBLEM
The existing 125-8817 Universal Joint Group and the 125-8807 Slip Joint Group can fail on certain 966H and 972H Wheel Loaders. If the existing joints fail, it can be replaced by the latest design that has an increased thickness.
AFFECTED PRODUCT
Model Identification Number
966H A6G00833-03559
972H A7G00346-01197, 1199-1201
WLA00001-00009
PARTS NEEDED
Qty
Part Number Description
1 3299657 JOINT GP-SLIP
1 3299658 JOINT GP-UNIV -A
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
If one of the two joints fail, replace them with new joints. Refer to Disassembly and Assembly Manual, RENR8847, for the remove and install procedures.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-4000 hrs 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.