PUMP GP-WATER 1354925 - Caterpillar

REBE4488-00
24Oct2008
U-540
A-447
D-456
O-494
TM-26
Priority
PRODUCT IMPROVEMENT PROGRAM FOR FLUSHING AND FILLING THE JACKET WATER SYSTEM ON CERTAIN C18 MARINE ENGINES
1395 1350 PI31569
This Program must be administered as soon as possible.When reporting the repair, use "PI31569" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31569" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
30Apr2009 31Oct2009
PROBLEM
The 45L of coolant that was called out in the preservation group was not included from the factoty.
AFFECTED PRODUCT
Model Identification Number
C18 PLE00144, 156, 158, 177-178, 188, 191, 233-236, 300, 311-312, 315, 319-320, 355, 357, 363, 367, 369-370, 376, 383, 385, 393, 412
WKB00104, 111, 115, 130, 136, 150, 157, 174, 214, 219, 227
PARTS NEEDED
Qty
Part Number Description
12 1012844 COOLANT
1 1012845 COOLANT
6 1195150 COOLANT
3 1292151 COOLANT
1 1562653 COOLANT(BULK)
9 2056611 COOLANT
2 2056612 COOLANT
1 2056613 COOLANT
1 2056614 COOLANT
23 2056615 COOLANT
9 2154245 COOLANT-ELC
3 2154246 COOLANT-ELC
1 2221534 COOLANT-ELC
1 2374953 COOLANT-ELC
6 2388647 COOLANT-ELC
12 2388648 COOLANT-ELC
3 2388649 COOLANT-ELC
1 2388650 COOLANT-ELC
1 2691948 SOAP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
The jacket water system of certain C18 marine engines needs to be flushed and filled with Extended Life Coolant (ELC).
Refer to the attached Rework Procedure.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 3.0-hour job
Caterpillar will pay for 45L of coolant under this service letter. Refer to the chart in the rework procedure to determine what part number is valid for your region.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR FLUSHING AND FILLING THE JACKET WATER SYSTEM ON CERTAIN C18 MARINE ENGINES
MODELS INVOLVED - C18 Marine Engines
Dear Caterpillar Product Owner:
The jacket water system of your engine needs to be flushed and filled with Extended Life Coolant (ELC) on the products listed below. ELC was ordered from the factory for the engine, but was not provided. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 24Oct2008 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 24Oct2008 Service Letter
Rework Procedure
Refer to SEBU7689 for the proper drain and flush procedures.
1. Drain any residual water from the cooling system.
2. Fill the cooling system