PUMP GP-GEAR 1968424 - Caterpillar

ACTION REQUIRED
Check Plug Replacement:
1) Check engine serial number to ensure it is included in the affected rework population.
2) Inspect fuel injection pump outlet check plugs installed on pump. Refer to Image1 for check plug location. If the fuel injection pump outlet check plugs have dimples as shown in Image2 DO NOT perform plug rework.
3) If check plugs do not have dimples as shown in Image2 the plugs need to be replaced, refer to Special Instructions REHS3841 for proper plug installation.
Fuel Line Inspect and Possibly Replace:
Refer to Special Instructions REHS3842 for C7, and REHS3846 for C9. Inspect all high pressure fuel lines that require clamping to ensure proper clamping location and torque for each clamp that holds each high pressure fuel line in place. Verify all rubber grommets are present in each clamp. The fuel line(s) must be replaced if the clamp location/torque and or the grommets are not correct.
Reference line kit part numbers below for C7 and C9 if needed after inspection is complete.
DESCRIPTION______________________KIT
C7
Tube As.-Fuel_(Pump Line)______310-6027
Tube As.-Fuel_(Line 1)_________310-6029
Tube As.-Fuel_(Line 6)_________310-6030
C9
Tube As.-Fuel_(Pump Line)______310-6031
Tube As.-Fuel_(Line 1)_________310-6032
Tube As.-Fuel_(Lines 5 & 6)____310-6033
Image1
Image2
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
Add an additional 0.2 Hrs per high pressure fuel line replaced in step 4 in the Action Required if needed.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Only return high pressure fuel line(s) replaced during this rework to the address below.
Make sure the outside of the shipping container is marked PIXXXX.
Caterpillar Inc.
Attn: PIXXXXX
Route 29 And Old Galena Road
Building DD, Dock 8,Engineering Parts Return Area
MOSSVILLE, IL 61552
USA
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
IMPORTANT: SAFETY
SAFETY ? RECALL FOR REPLACING THE FUEL PUMP PLUGS
MODELS INVOLVED - Certain C7 and C9 Truck and Bus Engines
Dear Caterpillar Product Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act, and the requirements of the Canadian Motor Vehicle Safety Act. Caterpillar has decided that a defect which relates to motor vehicle safety exists in 2008 and 2009 model year trucks and buses equipped with certain Caterpillar C7 and C9 diesel engines.
A fuel pump plug may crack, which could cause fuel to spray and leak. Fuel in the presence of an ignition source can result in a fire. The driver may also become aware due to decrease in engine power or the illumination of a check engine lamp or engine protection lamp. New fuel pump plugs will be installed on the engine. You will not be charged for the service performed.
Please contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are a lessor of these vehicles, you must forward this letter to your lessee within ten days.
If you have had your vehicle repaired for this concern prior to receipt of this notice and incurred any costs, you may be eligible for