PUMP GP-PISTON 2453215 - Caterpillar

COMPLETION DATE
TERMINATION DATE
31Jul2016 31Jan2017
PROBLEM
The alternator mounting bolt needs to be replaced on certain R1700G Underground Load Haul Dump. The existing alternator mounting bolt can become loose.
AFFECTED PRODUCT
Model Identification Number
R1700G XBR00350-00351, 353-363
PARTS NEEDED
Qty
Part Number Description
1 9H8260 BOLT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 36% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to Service Magazine, M0067510, "Improved Alternator Mounting Bolt Now Used on R1700G Load Haul Dump Machines."
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ALTERNATOR MOUNTING BOLT ON CERTAIN R1700G UNDERGROUND LOAD HAUL DUMP
MODELS INVOLVED - R1700G UNDERGROUND LOAD HAUL DUMP
Dear Cat Product Owner:
The alternator mounting bolt needs to be replaced on the products listed below. The existing alternator mounting bolt can become loose. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product, please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 04Jan2016 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 04Jan2016 Service Letter