PUMP GP-PISTON 3673245 - Caterpillar

September 22, 2005
U-311
A-226
D-239
O-253
Priority PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENINGTHE KINGBOLT NUT ON CERTAIN 769D AND 771D OFF-HIGHWAY TRUCKS
3260 PI30876
This Program must be administered assoon as possible. When reporting the repair, use "PI30876" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30876" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
March 31, 2006 September 30, 2006PROBLEM
The 5D0916 Nut on the kingbolt needs to be tightenedto the proper torque on certain 769D and 771D Off-Highway Trucks. The nutwas not tightened correctly during assembly.AFFECTED PRODUCT
Model Identification Number
769D BBB00569-576, 585-589
771D BCA00410, 411, 414,415, 419-421PARTS NEEDED
Dealers will not need to order parts for thisProgram.
Quantity Part Number Description
n/a n/a none requiredACTION REQUIRED
Prior to a static torque check of 2350 NM on thenut, remove any play from the joint to allow proper seating of the Kingbolt.Chock the rear wheels, put the unit in reverseand apply pressure against the chocks, set the parking brake, check andtorque if necessary.Refer to the attached illustrations and tightenthe kingbolt nut to the proper torque.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 2 0 0 0 0
This is a 2-hour job.
U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS Report.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)
(2-Rework Illustrations)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORTIGHTENING THE KINGBOLT NUT ON CERTAIN 769D AND 771D OFF-HIGHWAY TRUCKSMODELS INVOLVED - 769D AND 771D OFF-HIGHWAYTRUCKSDear Caterpillar Product Owner:The kingbolt nut needs to be tightened to theproper torque on the products listed below. The nut was not tightened correctlyduring assembly.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated September 22, 2005 when scheduling this service.You will not be charged for the service performed.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to September 22, 2005 Service LetterREWORK ILLUSTRATIONS
Illustration 1 Illustration 2 Illustration 3 Illustration 4 Illustration 5