PUMP GP-PISTON & GEAR 4T2768 - Caterpillar

TEBE0821-00
25Feb2014
U-106
D-96
O-92
TM-4
Priority
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE CRANKCASE PRESSURE INDICATOR HOSE ON CERTAIN C32 MARINE ENGINES
1317 1074 PI32306
This Program must be administered as soon as possible.When reporting the repair, use "PI32306" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32306" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
31Aug2014 28Feb2015
PROBLEM
The crankcase pressure indicator hose needs to be reworked on certain C32 Marine Engines. The existing crankcase pressure indicator hose can develop a leak over time.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
C32 RSD00103-00109, 119
SDN00115, 149, 151, 174, 186, 208, 214
*******Group 2*******
C32 DSJ00101-00102, 107
SDN00114, 148, 150, 166, 173, 175, 187, 198-203, 212
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 0S1590 BOLT
1 8M2770 CLIP-LOOP
1 9X6458 WASHER-HARD
2 1958372 CLAMP
3 4389329 HOSE (3 FT)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 0S1594 BOLT
2 1A5964 BOLT
1 4L6454 BOLT
2 5K6438 CLIP-LOOP
1 5P1075 WASHER-HARD
1 6V8801 NUT
3 8T4896 WASHER-HARD
2 1958372 CLAMP
1 2738967 BRACKET
3 4389329 HOSE (3 FT)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the attached Rework Procedure.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 1
Travel will only be authorized for one engine for multiple engines being reworked in a boat. Please reference the other engine serial numbers in the claim story.
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 2
Travel will only be authorized for one engine for multiple engines being reworked in a boat. Please reference the other engine serial numbers in the claim story.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CRANKCASE PRESSURE INDICATOR HOSE ON CERTAIN C32 MARINE ENGINES
MODELS INVOLVED - C32 Marine Engines
Dear Cat Product Owner:
The crankcase pressure indicator hose needs to be reworked on the products listed below. The existing crankcase pressure indicator hose can develop a leak over time. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are