RACK AS-REGULATING 4P7903 - Caterpillar

****Affected Product****
At Planned Component Replacement (PCR) / overhaul replace the engine with the new C175 Type 2 Engine.
Engine part number 20R-1362 must be ordered for the 793F LA for this
letter to apply.
Engine part number 20R-1489 must be ordered for the 793F HA for this
letter to apply.
Engine part number 20R-1490 must be ordered for the 793F LA XQ for this
letter to apply.
Engine part number 20R1755 must be ordered for the 793F CMD for this
letter to apply.
Engines orders placed for this program must be ordered as a Committed Planned Repair Order (CPRO) part with a minimum 90 day delivery.
A SIMS ticket must be entered listing the NEW engine S/N before this service letter will be paid. Failure to enter a SIMS ticket changing the engine attachment S/N for the claimed truck will cause the service letter claim to be debited.
Instructions on how to change component S/N's in SIMSi is available in the following two places:
The "Help" feature in SIMSi will link to a website that provides documentation by section, in this case you will need to click on "Section 5 - Product Information".
Additionally, Special Instruction, REHS5097, "Instructions to Register the Retrofit", provides the steps dealers need to take to make the S/N change.
The OLD engine S/N should be placed in the "Related Serial Number" field in the claim and the NEW engine S/N should be placed in the "Comments/Findings" field.
The OLD and NEW S/N should also be entering in the claims story.
The replacement engine needs to be validated that it is a Type 2 Engine by verifying the S/N before installation.
Type 2 Engines are listed below:
793F LA
250-7100 - B7B01000-UP
365-9318 - B7B01000-UP
365-9319 - B7B01000-UP
20R-1362 - ZK200100-UP
793F HA
314-2485 - B7B01000-UP
793F LA XQ
360-1646- B7B01000-UP
365-9320- B7B01000-UP
365-9321- B7B01000-UP
793F CMD
381-8006- B7B01000-UP
415-1197- B7B01000-UP
SERVICE CLAIM ALLOWANCES
****Parts Stock****
Submit a separate claim for each Type 2 reman engine used to replace the new Type 1 engine removed from dealer parts stock. When submitting the claim the reman part number must be the part number used in the claim detail.
****Affected Product****
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-20000 hrs,
0-60 mo 7.0% 0.0% 93.0% 0.0% 0.0% 100.0%
This is a 0.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
PARTS DISPOSITION
****Parts Stock****
The replaced engines must be shipped back to Corinth remanufacturing facility no later than 30 days of receiving replacement engine. Attach a copy of the shipping document to the claim.
****Affected Product****
The removed engines must be shipped to Corinth remanufacturing facility no later than 30 days after removal from machine. Attach a copy of the shipping document to the claim.