RADIATOR GP-BASIC 2070014 - Caterpillar

This Program must be administered as soon as possible. When reporting the repair, use "PI3218" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI3218" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
Completion Date
May 31, 1999Termination Date
November 30, 1999Problem
The pockets in the multi-shank ripper beams of certain D10R Tractors could have missed heat treatment or received partial heat treament. Soft pockets could result in structural failure of the beam.
One or more of the pockets on a ripper could have missed the heat treatment.
Affected Product
Model & Identification Number
D10R (3KR869, 3KR873, 3KR878, 3KR888, 3KR897, 3KR901-903, 3KR906, 3KR914-917, 3KR920, 3KR928, 3KR942-943, 3KR946, 3KR963, 3KR967-968, 3KR974, 3KR977-978, 3KR984, 3KR986, 3KR1001, 3KR1003, 3KR1006, 3KR1010, 3KR1022, 3KR1024-1026, 3KR1028-1029, 3KR1039, 3KR1042-1045, 3KR1048, 3KR1048, 3KR1051, 3KR1054, 3KR1056, 3KR1075, 3KR1079, 3KR1086-1089, 3KR1101, 3KR1123, 3KR1127, 3KR1129-1130, 3KR1132-1137)
Parts Needed
Dealers will need to order parts for this Program.
1 - 9J5927 BLOCK Use as required. Replace only the block(s) that are soft.
Action Required
See the attached procedure.
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
This is a 10-hour job to replace each soft block (pocket).
U.S. and Canadian Dealers Only - This Program does not qualify for a Type 2 SIMS Report.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach.(1-Owner Notification)(2-Rework Procedure)Copy Of Owner Notification For U.S. And Canadian Owners
Rework Procedure
Procedure For Performing Hardness Check
Place the machine on a level surface, stop engine, lower implements to the ground and place the disconnect in the "OFF" position.
Brinell Hardness Check
1. Grind the casting surfaces shown in the Illustration to "BRIGHT" to remove any paint and the casting skin decarb layer.2. Perform the brinell hardness check. Minimum hardness to be BR 3.8.3. If the hardness check is soft, re-grind and recheck.4. If the recheck is below the minimum acceptable hardness, replace the block according to SEHS9356 except that dimension "B" for cutting out the block should be 300 mm (11.81 inches). Rockwell Hardness Check
1. Grind the casting surfaces shown in the Illustration to "BRIGHT" to remove any paint and the casting skin decarb layer.2. Perform the Rockwell "C" hardness check. Minimum hardness to be C25.3. If the hardness check is soft, regrind and recheck.4. If the recheck is below the minimum acceptable hardness, replace the block according to SEHS9356 except that dimension "B" for cutting out the block should be 300 mm (11.81 inches).