RADIATOR GP 3777572 - Caterpillar

PARTS NEEDED
Qty
Part Number Description
1 EMISSION_LABEL LABEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the attached Rework Procedure.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING EXHAUST EMISSION LABEL ON CERTAIN 336F, 340F, 725C, 966M, & 972M
MODELS INVOLVED - 336F, 340F, 725C, 966M, & 972M
Dear Cat Product Owner:
The exhaust emission label needs to be replaced on the products listed below. The existing exhaust emission label can exhibit incorrect information. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 11Oct2016 when scheduling this service.
We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 11Oct2016 Service Letter
Rework Procedure
Rework Procedure
1. Begin at the SISWEB homepage. The address is https://sis.cat.com
2. From the SISWEB homepage, select the Engine Technical Marketing Information ? TMI link.
3. Once in TMI, input the serial number of the engine into the reference number box and select ?serial number? in the drop down menu.
4. Press the ?Retrieve Data? button.
5. Select the ?Emissions Data? link.
6. Scroll to the bottom and click the link titled, ?Need emissions replacement label ? Click Here!?. This will direct the user to the label request portal. * First time users may need to create an account.
7. Complete label replacement request form.
8. Select ?Certification Label? as requested label type. Refer to Image 1.1.1.
9. Include Priority Program number in ?Service Letter Number? field. Refer to Image 1.1.2.
* It is also very important to have the engine serial number field completed with the correct information.
Image1.1.1
Image1.1.2