RETAINER 2112134 - Caterpillar

SEBE8690
March 12, 2004
U-68
A-47
D-51
O-55
Safety PRODUCT IMPROVEMENT PROGRAM FOR REPOSITIONINGTHE PHASE A, B, AND C SYSTEM CABINET INPUT CABLES ON CERTAIN UPS250IE,UPS300E, UPS500, UPS600, UPS750, AND UPS900 UNINTERRUPTED POWER SUPPLY(UPS) SYSTEMS
4459 PI10294
This Program must be administered assoon as possible. When reporting the repair, use "PI10294" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI10294" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code.PROBLEM
The Phase A, B, C System Cabinet Input Cablesmay have been incorrectly routed. This incorrect routing may cause wearand a consequent electrocution hazard. The Cables need to be rerouted oncertain UPS250IE, UPS300E, UPS500, UPS600, UPS750, and UPS900 UninterruptedPower Supply (UPS) Systems.AFFECTED PRODUCT
Model Identification Number
UPS 250I CNM224, 225
UPS 300E CPZ302-305
UPS 500 CSE103-109
UPS 600 CTX210-229
UPS 750 CPM147-151, 161, 184
UPS 900 CRY221PARTS NEEDED
No parts needed.ACTION REQUIRED
See the attached Rework Procedure.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 1.0 0 0 0 0
This is a 1.0-hour job. U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS ReportPARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)
(2-Rework Procedure)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPOSITIONINGTHE PHASE A, B, AND C SYSTEM CABINET INPUT CABLESMODELS INVOLVED - CERTAIN UPS250IE, UPS300E,UPS500, UPS600, UPS750, AND UPS900 UNINTERRUPTED POWER SUPPLY (UPS) SYSTEMSDear Caterpillar Product Owner:The Phase A, B, and C System Cabinet InputCables may have been routed incorrectly. This incorrect routing may causewear and a consequent electrocution hazard. These cables need to be repositionedon the products listed below. You will not be charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated March 12, 2004 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed for your added safetyand satisfaction.Caterpillar Inc.
Identification #(s)Attached to March 12, 2004 Service LetterRework Procedure Certain serial numbered UPS modelsmay have the Phase A, Phase B, and Phase C input power cables for F1, F2and F3 of the Static Switch Contactor incorrectly routed. The cables mayhave been routed in such a manner as to be in direct contact with the buswork of the 1200A MCB contactor (Bypass Contactor). See Figure 1 and Figure2. The area in question is located in the System Cabinet. Illustration 1 Illustration 2
Personal injury or death can resultfrom high voltage.When the flywheel is spinning, the followingcomponents are energized: the bus, the armature leads, and the flywheelarmature fuses.When Uninterruptible Power Supply (UPS) equipmentmust be in operation to make tests and/or adjustments, high voltage andcurrent are present.Improper test equipment can fail and presenta high voltage shock hazard to its user.Make sure that the testing equipment is designedfor and correctly operated for