RING 6E2391 - Caterpillar

PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Refer to the Service Manual if/as necessary.
A visit to the machine is required to register these machines.
1. While on the machine, connect to Product Link using Caterpillar Electronic Technician.
2. Select the "Service" menu, then select "Synchronize Service Hour Meters".
3. Set the hours (if Product Link is the master) or Synchronize the hours (if Product Link is not the master).
4. Select "Service" on the toolbar, then select "Product Link Registration".
5. Enter the "Machine Make Code", "Machine Serial Number", "Dealer Code", "Confirmation Email Address", and "Service Meter Hours".
6. Click "Register".
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 1
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REGISTERING PRODUCT LINK THAT WERE DEREGISTERED ON CERTIAN CATERPILLAR PRODUCTS
MODELS INVOLVED -
12H, 160M Series 2, 16H, 24M, 320C, 320D, 320D L, 320D LRR, 321D LCR, 324D L, 328D, 329D L, 330C, 330D L, 336D L, 336E L, 345B II LC-FIX, 345D L, 631G, 735, 775E, 775F, 777D, 777F, 950H, 966H, 972H, 980G II, 980H, 992G, 993K, CS54, D10R, D11R, D11T, D6M LGP, D6N LGP, D6N XL, D6R II LGP, D6R II XW, D8R II, D9T, M325D L MH, 312D LC, 315D LC, 420E, 430D IT, 930G, 930H, 938G II, M322D MH
Dear Caterpillar Product Owner:
The Product Link Module needs have the Product Link re-registered on the products listed below. The existing Modules can be reregistered. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 29Mar2012 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 29Mar2012 Service Letter