ROD 0544283 - Caterpillar

OCTOBER 2010
INFORMATION RELEASE MEMO
Reman
PELJ1213-01 ?2010 Caterpillar C32 SHORT BLOCK UPDATE
AND ADDITIONAL REMAN ENGINES FOR MINING AND OTHER CAT MACHINES
Product Introduction
In July 2010, Caterpillar announced the release of a new 3575029 piston assembly for use in C32 engine applications. Reman released a 20R0193 Piston pack utilizing this latest piston. We have now revised the consist of the Reman 20R0195 C32 Short Block for machine applications to include the latest changes.
Effective 3rd Qtr, 2010, Cat Reman will also begin production of the following Reman Engines to support various Mining and other machine applications. The attached chart shows the added coverage available by Reman part number.
Features and Benefits
Cat? remanufactured engines and engine products expand the repair options available. These service options can help reduce turnaround time and decrease downtime. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured components. Cat remanufactured components provide immediate, off-the-shelf availability at a fraction of the new price.
Features Benefits
All critical engineering changes and updates included Improved reliability and performance
Worldwide availability through Cat parts distribution system Customer access regardless of location
Off-the-shelf availability Downtime reduced through exchange product
Same-as-new Caterpillar warranty Consistent support
Core Acceptance
The following Core Acceptance Criteria are available supporting these products. All the latest core acceptance criteria guidelines can be found on the Reman Dealer Extranet at https://catreman.cat.com/cda/layout?m=260724&x=7
SELD0019 Engines
SELD0026 Short Blocks
SELD0164 3500 Engines
SELD0251 3408, 3412, C27, and C32 Engines
Warranty
Please consult the appropriate warranty statement for your area.
Core Management
Please refer to the Cat Core Management Information System (CMIS 2) related to the parts information application that describes all Reman part/Core Acceptability Family (CAF) and other related information. Also, refer to other CMIS 2 inquiry applications such as: Dealer Customer Profile, Inspection Reason Codes, Inspection Line Inquiry, Dealer Add Charges, Dealer Entitlement Activity, Dealer CCR Inquiry, Dealer CCR Entry, Dealer Shipment Processing, Dealer Process Packaging Grief and Reporting. This information is available to all dealers worldwide that have been converted to CMIS 2.
Please go to the Reman web site https://catreman.cat.com for the latest policy and procedural updates that are available to all dealers worldwide explaining policy and procedural information such as Policy and Core Management SELD0122 -10, "Core Management Systems and Operations Procedures SELD0040-14, "Reman Core Return Packaging Instructions And Guidelines SELD0300-00 and "Shipping Instructions" SELD0039-14.
If you have any questions regarding Reman Core Management or Core Management Systems (CMIS2), feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928.
For assistance with technical questions, call the Reman Technical Hot Line also toll free at (888) 88-REMAN or use our e-mail address--Reman_Help.
Contact Information:
Global Dealer Solutions Network
Parts Technical Support Team
Toll Free - North America: 1-877-228-2420
International: (309) 266-4421
Email: Tech_Support@Cat.com