ROD AS 3837668 - Caterpillar

ACTION REQUIRED
For Group 1, the parts should have already been provided to the dealer. If a dealer does not have the parts, have the Dealer Technical Communicator (TC) submit a request for the parts to CPI number 393607 through CPI Feedback within the Service Information Management System (SIMSi).
Refer to the service manual if/as needed.
Replace the existing shields with the new heat shields.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-10000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 12.0-hour job for Group 1
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-10000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 12.0-hour job for Group 2
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 3*******
0-10000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 12.0-hour job for Group 3
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.