ROD 6N3910 - Caterpillar

September 8, 2004
(Revised September 2004)
U-262
A-182
D-200
O-228
beforeor
after failure PRODUCT SUPPORT PROGRAM FOR CORRECTINGTHE BOLT HOLE ALIGNMENT ON THE PADS OF THE TRUCK BODIES FOR CERTAIN 773AND 775 OFF-HIGHWAY TRUCKS
7258 PS41671
This Program can be administered eitherbefore or after failure. In either case the decision whether to apply theProgram is made by the dealer. When reporting the repair, use "PS41671"as the Part number and "7755" as the Group Number. If administered beforefailure, use "56" as the Warranty Claim Description Code and use "T" asthe SIMS Description Code. If administered after failure, use "96" as theWarranty Claim Description Code and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst. This Revised Service Letter replacesthe September 8, 2004 Service Letter. Changes have been made to the ReworkIllustrations.Termination Date
September 30, 2006PROBLEM
The bolt holes that hold body mount pads on the773 and 775 new design truck bodies will not allow full bolt head contactof the mount pad and shims.AFFECTED PRODUCT
Model Identification Number
773 Truck Bodies AHC2443, 2444
775 Truck Bodies AHD1311, 1312, 1320, 1322, 1323, 1328, 1333-1335,1337, 1341-1344, 1347, 1351-1362, 1364-1380, 1383, 1384, 1386-1417, 1420,1421, 1423, 1433
Location of Serial Number PlatePARTS NEEDED
Quantity Part Number Description
18 1F0748 WELD NUTACTION REQUIRED
Refer to the attached illustrations and relocatethe bolt holes.SERVICE CLAIM ALLOWANCES
Product smu/age whichevercomes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-10,000 Hours0-Up Months 100% 13 0 0 0 0
This is a 13-hour job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.Attach. (1-Rework Illustrations)
REWORK ILLUSTRATIONS