ROD AS 6N6460 - Caterpillar

REBE5090-01
26May2009
(Revised 15Jun2009)
U-200
A-171
TT-28
Safety
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN SUTPHEN CHASSIS
108B 1061 108M PI10757
This Program must be administered as soon as possible.When reporting the repair, use "PI10757" as the Part Number and "7751" as the Group Number, "56" as the Warranty ClaimDescription Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10757" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
This Revised Service Letter replaces the 26May2009 Service Letter. Changes have been made to Rework Procedure. New instructions include reusing the OEM flex pipe assembly for the new extension pipe.
PROBLEM
This Product Improvement Program is a Safety recall in accordance with the US National Traffic and Motor Vehicle Safety Act and the Canadian Motor Vehicle Safety Act. The extension pipe attached to the Aftertreatment Regeneration Device (ARD) may develop a crack or hole and heat and flame may escape during a regeneration of the Diesel Particulate Filter, which may result in a fire hazard. This PIP identifies the final remedy repair and notifies the customer that the final remedy is available.
It is a violation of US Federal law for a dealer to deliver a new motor vehicle or new or used engine covered by this Safety PIP until the PIP has been completed.
AFFECTED PRODUCT
Model Identification Number
C13 LEE00867, 3134, 3139, 7367, 7404, 7407-7408, 7410, 10743, 11659, 11665, 11676, 11679, 11690, 11707, 11728, 11730, 13110, 13122, 18042, 18064, 20292, 20296, 20305, 20314, 20334, 20338, 20343-20344, 21029, 23370
PARTS NEEDED
Qty
Part Number Description
3 5P0599 CLAMP-BAND
1 8E9571 WASHER-HARD
2 8T8442 BOLT-SOCKET HEAD
1 2893107 GASKET
1 2893926 HOSE AS-F MAIN
1 2893927 HOSE AS-F PILOT
1 2893928 HOSE AS-COOLANT
1 2893929 HOSE AS-COOLANT
1 2893930 TUBE AS-AIR
2 2967780 GASKET
1 3008688 CLAMP-V-BAND
1 3009558 LOOM-HOSE
1 3079892 CLAMP-V-BAND
1 3253698 BODY-MACHINED
1 3282728 SHIELD - HEAT
1 3284158 SUPPORT AS
1 CHF2309 EXTENSION PIPE AS (Order from OEM)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the Aftertreatment Regeneration Device (ARD) combustion body and extension pipe assembly on the affected product.
Refer to the attached Rework Procedure.
Contact Sutphen Parts and Service Department at 866-287-5549 to order part number CHF-2309.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 4.0-hour job
Contact Sutphen Parts and Service Department at 866-287-5549 to order part number CHF-2309.
$125 will be allowed to pay for part order from the truck OEM.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - RECALL - REPLACEMENT OF THE AFTERTREATMENT REGENERATION DEVICE COMBUSTION BODY AND EXTENSION PIPE
MODELS INVOLVED - C13 On-Highway Truck Engines Installed in Sutphen Chassis
Dear Caterpillar Product Owner:
This notice is sent to you in accordance with the requirements