ROLLER AS-SPECIAL 1P3958 - Caterpillar

Information Release Memo REM03-32
Reman
December 2003 CHANGES TO CAMSHAFT AND CAMSHAFT KIT CORE ACCEPTANCE CRITERIA Announcement Caterpillar Remanufactured Products Group is announcing changes to the core acceptance criteria for camshafts and camshaft kits (SELD0049-05). These changes have come as a result of Cat and TEPS dealers? input and Caterpillar?s desire to establish easy core grading categories. Effective with inspections at Cat? core inspection facilities on January 1, 2004, the partial core refund will be eliminated. Camshafts with lobes that are chipped, missing material, or have signs of case crushing will now receive full core credit. Also, cams with journals that are spun, chipped, or have missing material will also receive full core credit. However, add charges will still apply where appropriate for any missing gears from camshaft assemblies and any missing rocker arms or lifters from camshaft kits. The Inspection Tips section of SELD0049-05 spells out the number of lifters or rocker arms by model. Media Availability For complete details, please refer to Reman Camshaft Acceptance Criteria SELD0049-05. The new criteria will be available on the dealer extranet at https://reman.cat.com effective December 1, 2003. In addition to this website, copies of the revised criteria will be mailed to holders of the Remanufactured Products Guide. Dealers can also order the revised criteria (SELD0049-05) through normal literature order. Core Management Please refer to the Caterpillar? Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail. For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://reman.cat.com If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail .
PELJ0267 CATERPILLAR? ?2003 Caterpillar