3836938 ROLLER AS Caterpillar parts
307C, 307D, 308D, 308E, 308E CR, 308E SR, 308E2 CR
Rating:
Alternative (cross code) number:
CA3836938
383-6938
3836938
CA3836938
383-6938
3836938
Weight: 18 pounds 8 kg.
MINI HYD EXCAVATOR,
Compatible equipment models: 3836938:
Information:
This Program must be administered as soon as possible. When reporting the repair, use "PI1329" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI1329" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
This Revised Service Letter replaces the April 25, 1997 Service Letter. Changes have been made to the Affected Product.
Problem
The 8W6469 Bracket used to mount the lean wheel cylinder to the axle may cause the welds to break where it is fixed to the axle or the axle may break away at the oval hole in the axle where the bracket is welded over on certain 12H, 140H, 143H, 160H, and 163H Motor Graders.
Affected Product
Model & Identification Number
12H (4XM420-1174, 8MN420-436, 8MN438-459, 2LR270-276, 2WR420-570, 4ER288-340, 4ER342-343, 4ER349-349, 4ER354-354, 4ER357-357, 4ER362-362, 4ER367-367, 4ER369-399, 2GS270-276, 2GS278-279, 2GS282-284, 2GS287-300)
140H (2ZK58-1769, 5HM258-800, 8JM258-269, 8KM358-393, 9TN58-77, 9TN79-81, 9TN83-85, 9TN87-87, 9TN89-89, 9TN95-95, 9TN97-97, 9TN99-118, 9ZN58-156, 3FR1-100, 3AS358-361, 3AS363-365, 3AS367-369, 3AS371-371, 3AS374-377, 3AS380-380, 3AS382-382, 3AS392-399)
143H (1AL24-308)
160H (9EJ30-427, 2FM330-332, 2FM336-336, 2FM338-342, 2FM344-349,3GM30-30, 3GM34-49, 6WM330-340, 9JM330-330, 3HR1-8, 2HS330-333, 2HS335-335, 2HS339-349)
163H (5AK19-122)
Parts Needed
Dealers will need to order parts for this Program.
1 - 1452414 PlateAction Required
Install new support plate between the lean wheel cylinder mounting bracket and the top of the axle. See the attached procedure.
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
This is a 4-hour job. On 143H and 163H All Wheel Drive Motor Graders, an additional 2 hours will be allowed.
U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach.(1-Owner Notification)(2-Rework Procedure)Copy Of Owner Notification For U.S. And Canadian Owners
Rework Procedure
Before beginning rework, center lean arm and install bolt in the lean arm and the hole in the axle on left side to prevent the lean arm from falling over.
1. Non-All Wheel Drive machines: Disconnect both hoses from the right hand steering cylinder and plug the hose ends and the connectors at the cylinder. Pull the hoses out of the axle and tie up out of the way. Disconnect the hoses from the lean wheel cylinder and plug them and the connectors on cylinder.1A. All Wheel Drive machines: Do the items listed in Item 1, and in addition remove the rubber clamps on AWD hoses on the right front side of axle and tie up out of the way.2. Before beginning the rework, scribe a center line on the front axle plate in line with the center line of the pin holes in lean cylinder mounting casting. See Illustration A.3. Remove the lean wheel cylinder mounting pin from bracket on axle and swing cylinder out of the way.4. Remove the lean wheel cylinder mounting bracket from the axle by grinding or air arching the welds.
This Revised Service Letter replaces the April 25, 1997 Service Letter. Changes have been made to the Affected Product.
Problem
The 8W6469 Bracket used to mount the lean wheel cylinder to the axle may cause the welds to break where it is fixed to the axle or the axle may break away at the oval hole in the axle where the bracket is welded over on certain 12H, 140H, 143H, 160H, and 163H Motor Graders.
Affected Product
Model & Identification Number
12H (4XM420-1174, 8MN420-436, 8MN438-459, 2LR270-276, 2WR420-570, 4ER288-340, 4ER342-343, 4ER349-349, 4ER354-354, 4ER357-357, 4ER362-362, 4ER367-367, 4ER369-399, 2GS270-276, 2GS278-279, 2GS282-284, 2GS287-300)
140H (2ZK58-1769, 5HM258-800, 8JM258-269, 8KM358-393, 9TN58-77, 9TN79-81, 9TN83-85, 9TN87-87, 9TN89-89, 9TN95-95, 9TN97-97, 9TN99-118, 9ZN58-156, 3FR1-100, 3AS358-361, 3AS363-365, 3AS367-369, 3AS371-371, 3AS374-377, 3AS380-380, 3AS382-382, 3AS392-399)
143H (1AL24-308)
160H (9EJ30-427, 2FM330-332, 2FM336-336, 2FM338-342, 2FM344-349,3GM30-30, 3GM34-49, 6WM330-340, 9JM330-330, 3HR1-8, 2HS330-333, 2HS335-335, 2HS339-349)
163H (5AK19-122)
Parts Needed
Dealers will need to order parts for this Program.
1 - 1452414 PlateAction Required
Install new support plate between the lean wheel cylinder mounting bracket and the top of the axle. See the attached procedure.
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
This is a 4-hour job. On 143H and 163H All Wheel Drive Motor Graders, an additional 2 hours will be allowed.
U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach.(1-Owner Notification)(2-Rework Procedure)Copy Of Owner Notification For U.S. And Canadian Owners
Rework Procedure
Before beginning rework, center lean arm and install bolt in the lean arm and the hole in the axle on left side to prevent the lean arm from falling over.
1. Non-All Wheel Drive machines: Disconnect both hoses from the right hand steering cylinder and plug the hose ends and the connectors at the cylinder. Pull the hoses out of the axle and tie up out of the way. Disconnect the hoses from the lean wheel cylinder and plug them and the connectors on cylinder.1A. All Wheel Drive machines: Do the items listed in Item 1, and in addition remove the rubber clamps on AWD hoses on the right front side of axle and tie up out of the way.2. Before beginning the rework, scribe a center line on the front axle plate in line with the center line of the pin holes in lean cylinder mounting casting. See Illustration A.3. Remove the lean wheel cylinder mounting pin from bracket on axle and swing cylinder out of the way.4. Remove the lean wheel cylinder mounting bracket from the axle by grinding or air arching the welds.
Caterpillar parts catalog:
Parts roller Caterpillar catalog:
1273806
ROLLER GP-TRACK-SINGLE FLANGE
307, 307B, 307C, 307D, 307E, 308C, 308D, 308E, 308E2 CR, PM-465
307, 307B, 307C, 307D, 307E, 308C, 308D, 308E, 308E2 CR, PM-465
2778576
ROLLER GP-TRACK CARRIER
305.5, 306, 307C, 307D, 308C, 308D
305.5, 306, 307C, 307D, 308C, 308D
1273807
ROLLER GP-TRACK-CENTER FLANGE
307, 307B, 308D, 308E2 CR
307, 307B, 308D, 308E2 CR
1519576
ROLLER
307C, 307D, 311C, 311D LRR, 311F LRR, 312C L, 312D, 312D L, 312D2, 312D2 GC, 312D2 L, 312E, 312E L, 313D, 313D2, 313D2 LGP, 315C, 315D L, 316E L, 318C, 318D L, 318D2 L, 318E L, 319D L, 319D LN, 320C, ...
307C, 307D, 311C, 311D LRR, 311F LRR, 312C L, 312D, 312D L, 312D2, 312D2 GC, 312D2 L, 312E, 312E L, 313D, 313D2, 313D2 LGP, 315C, 315D L, 316E L, 318C, 318D L, 318D2 L, 318E L, 319D L, 319D LN, 320C, ...
1961446
ROLLER AS
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
1961445
ROLLER AS
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
1961447
ROLLER AS
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
2512806
ROLLER
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
2512807
ROLLER
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
3836956
ROLLER & BEARING AS
308E, 308E CR, 308E SR, 308E2 CR
308E, 308E CR, 308E SR, 308E2 CR
3836945
ROLLER & BEARING AS
308E, 308E2 CR
308E, 308E2 CR
4191292
ROLLER
308E, 308E2 CR
308E, 308E2 CR
1362394
ROLLER & BEARING AS
305.5, 305.5E, 306, 306E, 307B, 307C, 307D, 307E, 308C, 308D, 308E, 308E2 CR
305.5, 305.5E, 306, 306E, 307B, 307C, 307D, 307E, 308C, 308D, 308E, 308E2 CR
0992260
ROLLER
305.5, 306, 307B, 307C, 307D
305.5, 306, 307B, 307C, 307D
1940756
ROLLER
304.5, 305, 305.5, 306
304.5, 305, 305.5, 306
1938444
ROLLER
304.5
304.5
1938443
ROLLER
304.5
304.5
3408960
ROLLER & BEARING AS
304, 304.5, 305, 305.5, 306
304, 304.5, 305, 305.5, 306
1961445
ROLLER AS
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
1961446
ROLLER AS
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
308C, 308D, 308E CR, 308E SR, 314C, 314D CR, 314D LCR, 314E CR, 314E LCR, 321C, 321D LCR, 325C, 328D LCR
2501639
ROLLER
303, 303.5C, 303.5D, 303.5E, 303C CR, 303E CR, 304, 304C CR, 304D CR, 304E, 305, 305.5D, 305.5E, 305C CR, 305D CR, 305E
303, 303.5C, 303.5D, 303.5E, 303C CR, 303E CR, 304, 304C CR, 304D CR, 304E, 305, 305.5D, 305.5E, 305C CR, 305D CR, 305E
2606313
ROLLER AS
303, 304, 305
303, 304, 305
1252931
ROLLER
311C, 312B, 312C, 312C L, 314C, 318C, 319C, 320B, 320B FM LL, 320C, 320C FM, 320C L, 320D, 320D LRR, 321C, 323D L, 323D LN
311C, 312B, 312C, 312C L, 314C, 318C, 319C, 320B, 320B FM LL, 320C, 320C FM, 320C L, 320D, 320D LRR, 321C, 323D L, 323D LN
1519576
ROLLER
307C, 307D, 311C, 311D LRR, 311F LRR, 312C L, 312D, 312D L, 312D2, 312D2 GC, 312D2 L, 312E, 312E L, 313D, 313D2, 313D2 LGP, 315C, 315D L, 316E L, 318C, 318D L, 318D2 L, 318E L, 319D L, 319D LN, 320C, ...
307C, 307D, 311C, 311D LRR, 311F LRR, 312C L, 312D, 312D L, 312D2, 312D2 GC, 312D2 L, 312E, 312E L, 313D, 313D2, 313D2 LGP, 315C, 315D L, 316E L, 318C, 318D L, 318D2 L, 318E L, 319D L, 319D LN, 320C, ...