ROTATING GP-PUMP 1205726 - Caterpillar

TEBE1293-00
13May2014
U-266
A-203
D-241
O-231
TM-10
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SOFTWARE AND POSSIBLY REPLACING THE OIL COOLER ON CERTAIN C32 MARINE ENGINES
1378 1920 PS44302
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44302" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31May2016
PROBLEM
The existing oil cooler can cause a high oil to bearing temperature alarm on certain C32 Marine Engines operating in areas with warmer sea water.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
C32 RPM00200-00205
*******Group 2*******
C32 RPM00116-00123, 140-142, 144, 150-151, 153, 155, 157-158, 161-162, 164-165, 181-186
*******Group 3*******
C32 RPM00101-00115, 124-139, 143, 145-149, 152, 154, 156, 159-160, 163, 166-180, 187-199
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 4597318 SFWR GP-A1000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 30% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
2 3P0650 SEAL-O RING
1 4N1946 GASKET AS
1 6V1585 SEAL-O-RING
1 8T1703 SEAL-O RING
2 1090077 SEAL-O-RING
1 3438888 GASKET
1 3900601 CORE AS-OCLR
1 4597318 SFWR GP-A1000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 30% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
2 3P0650 SEAL-O RING
1 4N1946 GASKET AS
1 6V1585 SEAL-O-RING
1 8T1703 SEAL-O RING
2 1090077 SEAL-O-RING
1 3438888 GASKET
1 3900601 CORE AS-OCLR
1 4597318 SFWR GP-A1000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 30% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the attached Rework Procedure.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-2000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 0.5-hour job for Group 1
Travel will only be authorized for one engine for multiple engines being reworked in a boat. Please reference the other engine serial numbers in the claim story.
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-2000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 6.5-hour job for Group 2
Travel will only be authorized for one engine for multiple engines being reworked in a boat. Please reference the other engine serial numbers in the claim story.
There is a $30 miscellaneous allowance for purchase